Conchi Zamorano

Hotel Purchasing Manager / Deputy Office Manager

Purchasing Department/Office Management
JTB Madrid Office (Spain)

Joined: 1989

Please tell us the reason
you joined the JTB Group.

I studied Tourism at the University and was always attracted by Asian culture so I did not doubt it when I was offered a job in this Company. Since then, I had the opportunity to work and learn in many different departments and was engaged in very varied tasks. I also had the chance to work for some time in the JTB office in Frankfurt. Taking another opportunity, I went to work to USA to a different tour operator to grow personally and professionally but JTB gave me the chance to return afterwards, and since then I remain part of the team. I cannot believe how fast time has flown!

Please tell us your
job description and
responsibilities.

My current responsibilities are to establish the strategy and negotiate best rates and room space at hotel suppliers of all categories in Spain and Portugal for our clients in Japan. Our main clients are different sales offices who cater for the travel needs of Japanese tourists. I am also assisting our Office Manager to run our office consisting of 40 people.

Please tell us your
job description and
responsibilities.

Please tell us what
interests you or what
the rewarding/worthwhile
parts of your work are.

I love my job. I work actively looking for the ideal properties according to the taste and needs of the Japanese market. We are moving in a highly competitive world and it is very gratifying to get good deals first and then to be able to sell them to the sales office gaining their trust and confidence. Regarding the running of the office, I like challenges and it is very rewarding when after hard meetings or troubles we eventually get successful fruits.

Please tell us your
career vision in JTB
and what you will
strive for next.

I like the Global vision of the company. I like the cultural exchange which I always thought makes us more open-minded individuals. I hope by being more Global we will be able to adopt new ideas that will also revert in increasing staff motivation that will for sure improve efficiency. So, I would like to work a bit in this field shortly. We are also currently engaged among other tasks in gaining the trust from an important sales office from which we expect to be able to operate more business and increase the number of customers.

Please tell us your
career vision in JTB
and what you will
strive for next.

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